Fluentzy®: How to buy the books


You can buy the Fluentzy self-study books in one of 5 ways:

1. Buy Online

2. Make payment directly via NetBanking/NEFT

3. Make payment by Demand Draft (DD)

4. Make payment by a cheque that is payable at all branches of your bank ("Payable at Par")

5. Make payment by Money Order (MO)


1. Buy online

Click here to buy the Fluentzy books online. (Note: When you click on the link, the browser will open a new page, which will take you to the shopping area in our website fluencybookz.com)

You can make online payment:

(a) With your credit card (from anywhere in the world). Our payment gateway accepts Visa, Mastercard, American Express, Diners Club, JCB & CitiBank E-Cards. Please note that even credit cards that are valid only in India & Nepal are acceptable.

(b) With your debit card (issued in India). All major Debit Cards issued by Banks in India are accepted.

(c) By Net Banking, via the payment gateway (if you are an Indian citizen). You can choose this option if you have an internet banking-enabled account with any of the following banks:

Andhra Bank
Axis Bank
Bank of Bahrain & Kuwait
Bank of Baroda (Retail Banking & Corporate Banking)
Bank of India
Bank of Maharashtra
Canara Bank
Corporation Bank
Citibank
City Union Bank
Deutsche Bank
Federal Bank
HDFC Bank
ICICI Bank
IDBI Bank
Indian Overseas Bank
IndusInd Bank
ING Vysya Bank Ltd.
J & K Bank
Karnataka Bank
Karur Vysya Bank Limited
Kotak Mahindra Bank
Lakshmi Vilas Bank
Oriental Bank of Commerce
Punjab National Bank
Punjab National Bank (Corporate Banking)
Bank of Rajasthan
Royal Bank of Scotland
South Indian Bank
State Bank Of India
State Bank of Indore
State Bank of Hyderabad
State Bank of Travancore
Syndicate Bank
Tamilnad Mercantile Bank Ltd.
Union Bank Of India
Vijaya Bank
Yes Bank

You will be making the payment through CCAvenue, our secure payment gateway (with state-of-the-art security implemented through Verisign 128 Bit Secure Socket Layer encryption).

IMPORTANT:

• If you prefer to make payment via Net Banking, and would like to make payment directly to us through your Bank's Website, without having to go through the payment gateway, please see payment option 2 below.

• You can make payment via Net Banking even if your Bank's name does not figure in the above list. See payment option 2 below.

• If you face any difficulty while making online payment, please let us know by email (info@fluentzy.com), or give us a call.

Please note that the amount payable (price + packing, postage & handling) towards the Fluentzy books depends on the address to which you want us to send the books — within India, or outside India, and the mode of despatch you prefer — registered post, or Speed Post. You'll find the amounts displayed separately here.

The self-study books will be sent to you within 3 business days of your making payment. Please click here for details about how we despatch the Fluentzy books.


2. Make payment directly via NetBanking/NEFT

You can make direct payment into our bank account via Net Banking/NEFT from any Bank in India.

You can make this payment offline, by visiting your Bank, or you can make the payment online, through your Bank's Internet Banking Interface. Please get in touch with us for the details you'll need to provide your Bank in order to make the payment.

After you make the payment by Netbanking/NEFT, all you'll need to do is to send an email to info@fluentzy.com with the payment reference number, your full name, address, telephone number, details about the amount paid and the books/packages you've made payment for.

Please note that the amount payable (price + packing, postage & handling) towards the Fluentzy books depends on the address to which you want us to send the books — within India, or outside India, and the mode of despatch you prefer — registered post, or Speed Post. You'll find the amounts displayed separately here.

The self-study books will be sent to you within 3 business days of your making payment. Please click here for details about how we despatch the Fluentzy books.


3. Make payment by Demand Draft (DD)

To make payment by Demand Draft (DD), please do five things:

• Make the DD payable to the "Adult Faculties Council".

• Make the DD payable at "Ernakulam" or "Kochi" or "Cochin".

• Make the DD “A/c Payee only”.

• Write your name and telephone number on the back of the DD.

• Send the DD preferably, by a leading courier service/speed post (or by Regd. Post Ack. Due). The DD must be sent to us with a covering letter mentioning your name, full address, telephone number and email address. Note this: Do not send your DD by ordinary post. No!

IMPORTANT:

(a) If you want your DD and covering letter to be delivered to us extra fast (that is, faster than the registered post), please use the services of the Speed Post or a top-of-the-line courier agency that makes delivery directly. Do NOT send your payment to us through a courier agency that makes delivery through a multi-layered network of agents and sub-agents. This is not safe. Such courier agencies or their agents and sub-agents may not deliver your packet to the addressee promptly. What is worse, they may even deliver the packet to unauthorized persons in the neighbourhood, rather than at the right address, outside office hours.

(b) If you are planning to send the payment to us through a courier agency, please write the words “Deliver only to addressee” prominently, immediately above our address, on the face of the packet that you hand over to the courier.

(c) Please also preserve the way-bill/receipt that the courier agency gives you at the time of collecting packets from you for delivery. This proof of despatch will help you track the packet sent by you.

Please note that the amount payable (price + packing, postage & handling) towards the Fluentzy books depends on the address to which you want us to send the books — within India, or outside India, and the mode of despatch you prefer — registered post, or Speed Post. You'll find the amounts displayed separately here.

The self-study books will be sent to you within 3 business days of our receiving your Dmand Draft and letter with details. Please click here for details about how we despatch the Fluentzy books.


4. Make payment by a cheque that is payable at all branches of your bank ("Payable at Par")

To make payment by a cheque payable at par:

• Make the cheque payable to the "Adult Faculties Council".

• Make the cheque “A/c Payee only”.

• Write your name and telephone number on the back of the cheque.

• Send the cheque preferably, by a leading courier service/speed post (or by Regd. Post Ack. Due). The cheque must be sent to us with a covering letter mentioning your name, full address, telephone number and email address. Note this: Do not send your cheque by ordinary post. No!

IMPORTANT:

(a) If you choose this mode of payment, we will be sending the books to you on the 3rd day after we receive payment on your cheque in our account. We are likely to receive payment on your cheque only 2 to 3 business days from the day we receive your cheque (that is payable at par).

(b) If you want your cheque and covering letter to be delivered to us extra fast (that is, faster than the registered post), please use the services of the Speed Post or a top-of-the-line courier agency that makes delivery directly. Do NOT send your payment to us through a courier agency that makes delivery through a multi-layered network of agents and sub-agents. This is not safe. Such courier agencies or their agents and sub-agents may not deliver your packet to the addressee promptly. What is worse, they may even deliver the packet to unauthorized persons in the neighbourhood, rather than at the right address, outside office hours.

(c) If you are planning to send the payment to us through a courier agency, please write the words “Deliver only to addressee” prominently, immediately above our address, on the face of the packet that you hand over to the courier.

(d) Please also preserve the way-bill/receipt that the courier agency gives you at the time of collecting packets from you for delivery. This proof of despatch will help you track the packet sent by you.

Please note that the amount payable (price + packing, postage & handling) towards the Fluentzy books depends on the address to which you want us to send the books — within India, or outside India, and the mode of despatch you prefer — registered post, or Speed Post. You'll find the amounts displayed separately here.


5. Make payment by Money Order (MO)

To make payment by E-MO or by Ordinary MO, you should do two things:

• Write your name, full address and telephone number in the space for communication (meant for the payee) in the MO. You should do this.

• Rush a letter giving your name, full address, telephone number and the MO number (with date) under separate cover, so that it reaches us at the same time as your MO – or even earlier. You can also send these details to us by email to info@fluentzy.com. (Don't forget to send the letter/email to us! We won't be able to send the self-study books to you until after we receive the letter/email).

Please note that the amount payable (price + packing, postage & handling) towards the Fluentzy books depends on the address to which you want us to send the books — within India, or outside India, and the mode of despatch you prefer — registered post, or Speed Post. You'll find the amounts displayed separately here.

The self-study books will be sent to you within 3 business days of our receiving your Money Order and letter with details. Please click here for details about how we despatch the Fluentzy books.


Additional information

a) The books will not be sent by VPP or by any other Payment on Delivery mode.

b) The ebook version of the books can only be bought online. Please click here to buy the ebook version of the books.

c) You should not mail to us Indian or foreign currency in hard cash.

d) There’s no instalment scheme for buyers from outside India. All the books (for buyers from outside India) will be mailed all at once in a single bundle, and not in separate lots.